Práctica con PolíMy Other Tongue · Spanish for Real Customer Service
Conversation practice

Practice real service conversations with Polí.

You don't need perfect Spanish to serve with care. Pick a conversation, answer out loud, and get feedback from your instructor.

  1. 1ListenPolí sets the scene, then your customer speaks. Tap Escuchar to hear each line.
  2. 2Answer out loudRecord your reply in Spanish, the way you would at work.
  3. 3Write itType what you said. Writing it helps it stick.
  4. 4Get feedbackYour instructor scores your VOICE and leaves notes on your private feedback page.

Choose a conversation

Core Foundations

Any service counterFrom Hello to Send-OffI can run one full exchange, from the first hello to the send-off.a customer6 lines

Front Desk

Front deskCheck-InI can check in a customer from start to finish.a customer5 lines

Provider

ClinicStart the VisitI can welcome a patient, confirm who they are, and ask the first intake questions.a patient5 lines

Everyday & Travel

Calling a salonAppointments and ReservationsI can ask for an appointment, give my name, and confirm the details.a receptionist5 lines